Getting it right is a whole different story.
Align stakeholders and breakdown organizational silos to clearly define goals.
Create a roadmap and governance model to empower your RPA program.
Apply IA standards enterprise-wide to achieve scale.
Stay highly engaged to maintain an optimal program.
We’re recognized as a leader in the Intelligent Automation (IA) industry. With over 120 successful client engagements and millions of processes automated worldwide, choosing Symphony means choosing the experience and insights of the global leader in scalable IA.
#1 Delivery of Value 2018
Leading Service Delivery Automation (SDA) Providers
GSA Digital Champion of the Year 2017
‘Cool Vendor’ in the Business Process Services Category
Blue Prism Implementation & Best Practice Leader 2017 - US/LatAM
Regional Partner Innovator Award 2018
A U.S. healthcare firm that stuck with a legacy payroll system was mired in unprocessed paid leave cases, leading to overpayments and employee frustration.
Symphony integrated RPA to automate payroll workflow, significantly reducing large overpayments and increasing case resolution speed by 260%.
A financial services agency could not keep pace with an influx of adjustable rate mortgages, resulting in missed government deadlines and employees getting fined.
Symphony consultants wove RPA into the existing workflow, automating manual work so employees could focus on time-consuming exceptions. The result was a 71% reduction in turnaround time and an extraordinary drop in regulatory fines.
A global retail electronics company was burdened with an antiquated ticket reconciliation system requiring manual entries, yielding a massive backlog.
Symphony instantly shifted the company to a dynamic web queue, re-engineering workflows to resolve tickets automatically, resulting in 0 hours of manual processing and a 50% reduction in cost per transaction.
THE REPORT DETAILS:
The four-part series addresses:
Let us help you determine your exact RPA needs and navigate the vast world of available solutions.